Terms and Conditions

Created: March 2019

Important Information

These are our Terms of Use, please read them carefully as they constitute a legal agreement between you and us. If you have any questions about these terms, please get in touch using the contact details below.

1. About Us

We, Compare My Bike Insurance, provide an online service tool via our website which compares motorcycle insurance product(s) and service(s) provided by third party insurance providers, we are not the insurance provider. We also strive to supply you with the information you need to allow you to make an informed decision before proceeding with your insurance.

Compare My Bike Insurance is a trading style of Atlanta1 Insurance Services Ltd. Registered in England under Company No. 3642372. Our registered office is Nile Street, Burslem, Stoke-on-Trent ST6 2BA United Kingdom.

Atlanta1 Insurance Services Ltd are authorised and regulated by the Financial Conduct Authority under firm reference number 308213, you can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk. Atlanta1 Insurance Services Ltd are part of the Ardonagh group who have a direct holding in Atlanta1 Insurance Services Ltd, for more information about the group, please visit https://www.ardonagh.com. Please click the following link if you wish to view our Modern Slavery Statement (PDF 51KB).

We do not give advice, recommend or endorse any of the products or services that we offer. Even though some of the providers that appear on our panel are part of The Ardonagh Group, our service is offered on impartial and independent basis by comparing the products and services by price, the cheapest being the first on the list.

Our search results are based on the following motorcycle insurance providers:

  • Carole Nash
  • Carole Nash Select
  • Express Insurance Services
  • Autonet Bike Insurance
  • Mackenzie Hodgson
  • Harley-Davidson Insurance Services

We are passionate about finding you insurance deals from a range of the UK’s leading motorcycle insurance providers but remember some providers are not included in our service. We are always looking to expand our panel of providers so that we have as many options available for you to find the insurance that suits your needs.

2. How to contact us

If you have any questions about these Terms of Use or would like to get in touch, please contact us:

By post: Compare My Bike Insurance, Nile Street, Burslem, Stoke-on-Trent, ST6 2BA, United Kingdom.

By telephone: 0333 999 3047

By e-mail: info@comparemybikeinsurance.com

3. Summary

Please see below a summary of the key parts of these terms. This summary does not form part of the terms and should be used for your reference only.

The use of our site is subject to our Terms of Use. If you do not agree to the terms, please cease any use of this site.

Our comparison site is free for you to use. It is your responsibility to ensure any insurance products within this site meet your requirements, we not responsible for the suitability of your insurance.

We are not liable if for any reason our site is unavailable at any time for any period.

Our site is for UK use only and is not intended for commercial use. You should not use this site to obtain a quotation for any other person.

You must provide accurate and full information when using this site. If you fail to do so and you enter into a policy with an insurer, your policy may be void.

Where you use a third-party website or agree to the terms of an insurance provider, you should ensure you read their terms and conditions fully and are happy with these before proceeding.

4. Acceptance of these Terms

By using our site, you are accepting our terms, if you do not accept these terms please refrain from using our site. If you breach any of our Terms of Use, we will remove your right to access our site.

By using our site, you are also subject to our Privacy Policy and Cookie Policy. These policies set out how we use personal data.

5. Changes to these Terms

We may change these terms from time to time, we will always let you know at the top of this page when these terms were last updated. We would advise you to keep a record of these terms for your reference.

6. Using our Site

This site should not be used for commercial purposes and is only for users in the U.K. Please note, we have the right to change our site at any time.

By using this site, you agree to not use this site in any unauthorised manner. This includes; unlawful activity, breaching the security of the site or the information contained within it, using the site for other individuals or in a commercial manner. This also includes using any automated software to obtain quotes.

You must not modify, alter or download any content from this site.

We (Compare My Bike Insurance) are the authors and owner of all intellectual property rights within this site. This includes trademarks, data, copyright and any other intellectual property rights contained within the content of our website.

7. Security of your information

We will take every step to ensure the security of your information when using our site, as this is our responsibility as the owner of this site. For more information on our security arrangements please see our Privacy Policy.

8. Our Service

Our site will request personal details and information from you in order for us to compare the prices and features of different insurance products, allowing you to make an informed decision.

We will use the information you provide to us to generate a quote from different providers. As well as requesting your information, we have also made some assumptions based on the most common responses, which you will agree to by obtaining a quote. It is your responsibility to ensure the information you provide to us and the assumptions we have made are correct. If the information you have provided is inaccurate, this could lead to you having the wrong cover or your insurance being voided. Therefore, you should always ensure the information you provide is fully completed and true. If you are unsure and need assistance, please contact us on 0333 999 3047.

We do not provide any advice or recommendations in relation to the insurance products featured on our website. You should always assess whether the insurance meets your needs and is suitable. Where you chose a provider through using our site, please ensure you take the time to review your policy and the relevant terms and conditions before proceeding.

9. Your obligations

You are responsible for providing us with the correct information for your quote. We, Compare My Bike Insurance, or our panel of insurance providers will not check the information for you.

Please read the terms and conditions in relation to your insurance policy and check you are happy with this before proceeding. You must ensure you fully understand your level of cover, exclusion, features and fees relating to your insurance.

You must not use this website in any unauthorised way. Where you impact the security or functionality of the website we have the right to remove your access. You must only use our site for personal use. Where our site is used for commercial purposes, we will exercise our right to remove your access.

Where you choose an insurance policy through our website, you will be required to pay for the insurance within the third-party website, subject to their own terms and conditions. Payment for the insurance will be made on the relevant third-party website.

10. Accepting quotations

After you have reviewed the quotes on our site and wish to proceed, you must click into the quotation in order to be directed to the third-party website. Once within their website, you will be able to either obtain the policy online or over the phone, depending on the service provided.

The information provided on our site may not include all the benefits and terms of your chosen third-party. The terms will vary depending on the provider and differ to our terms and conditions, so it is important you understand them before obtaining insurance via the third-party websites. This includes any exclusions and limitation of the insurance policy and any fees that you may incur during the lifetime of the insurance policy.

Please ensure you have received confirmation of your insurance policy being taken out.

11. Third-party Websites

When using our site, you may be directed to third party websites when accepting a quote. The content of these third-party websites is not governed by us. These websites will have separate terms and conditions, including privacy and cookie policies.

Should you wish to do so, you can search for these third parties on the register of the Financial Conduct Authority (FCA) to find out more information.

We do not accept any liability for the conduct of any third parties featured on our site.

12. Legal

These terms shall be governed by the laws of England and Wales. Our website is intended for the use of UK residents only.

These terms together with the other policies on our website, such as our Privacy Policy and Cookie Policy form the entire agreement between ourselves and you.

Where any parts of this agreement are deemed unlawful, invalid or unenforceable, all other parts of these terms will remain enforceable.

13. Complaints

If you have a complaint, we would like to be able to talk to you about it as soon as possible. If you wish to make a complaint you can:

By post: Compare My Bike Insurance, Nile Street, Burslem, Stoke-on-Trent, ST6 2BA, United Kingdom.

By telephone: 0333 999 3047

By e-mail: info@comparemybikeinsurance.com

We will do everything we can to acknowledge your complaint promptly and undertake a proper investigation. We will always keep you informed of the progress of your complaint, in line with our complaints procedure, and take every step to resolve it. A summary of these procedures is available on request.

If you are still not satisfied, you may be entitled to refer the matter to the Financial Ombudsman Service who will review your case on an independent basis. If you are unsure whether the Financial Ombudsman Service will consider your complaint, please contact them directly for advice. The service they provide is free and impartial and contacting them at any stage of your complaint will not affect your legal rights.

Their contact details are:
Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
E14 9SR
Tel:0800 023 4567

Or you can log on to their website: www.financial-ombudsman.org.uk

You can also make a complaint via the European Online Dispute Resolution platform (ODR) as this platform specifically assists customers with disputes in relation to something bought online in the EU. Complaints can be submitted at https://ec.europa.eu/consumers/odr/ and service will direct your complaint to the Financial Ombudsman Service mentioned above.